ShineGame.com - FAQs
- What's the difference between Demo and Full (registered) Version?
- 1. A demo version of any game allows you to try it for 30-60 minutes or limited turns. After the demo expires, you will be asked to buy the full version or lose the game progress that you've played.
A full version of every game gives you unlimited playtime without any restrictions. You own the game forever. You can install the game on multiple computers too. - Is it safe to install games from ShineGame.com?
- Please be assured that games that come from us are tested and found virus free.
- How do I download a game?
- 1. Go to the game page and click to download the free trial version of the game. Do this by clicking on the button that says "Download".
2. You will be prompted to download and install the file. - How do I install the file?
- Double click on the game file that you download. And follow instructions on the screen.
- How do I uninstall the file?
-
- Click "Start" menu
- Select "Programs"
- Select the game folder
- Click "Uninstall"
- Alternatively, you can also uninstall from the "Control Panel"
- How do I buy a game?
- Click the "Buy" button on the trial window that comes up when you start the game or click the "Buy" button on the game page. This will open a section with all the available purchasing methods.
- Why do I get the message that my game contains a virus?
- Some anti-viral or personal firewall applications incorrectly identify some of our games as containing viruses and disrupt or block the software from running. Please be assured that the games coming from us or our partners are virus free.
- How can I contact your support department?
- Our support department can be contacted by e-mail at:
. - How can I report a problem I have found on your web page?
- Please contact our support department and tell us the problem and URL where you are having it.
Our support department can be contacted by e-mail at:. - I have a problem not listed anywhere else, what should I do?
- Please contact our support department. Be as descriptive as you can about your problem. We strive to get back to all issues within two business days.
Our support department can be contacted by e-mail at:.
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