Support
General Questions
- Is it safe to install games from ShineGame.com?
- How do I download a game?
- How do I install a game?
- How do I buy a game?
Game Registration and Ordering Questions
- My Activation Code cannot connect to your server. Help!
- My Hard Drive crashed. How can I get my game back, and do I need to re-pay?
- How can I install and register my game if my other computer is not connected to the Internet?
- I had to re-install the game and my old Unlock Code is not working. What can I do?
- My game uses a Registration Code, not an Unlock Code. What can I do?
- My e-mail address has changed. How can I update it so that I can use the re-register feature?
- I think I entered an incorrect e-mail address, how can I change it?
- Where is my Unlock Code?
Game Function Questions
- I'm having lockup or crashing problems. What can I do?
- I'm having sound problems. What can I do?
- I'm having video problems. What can I do?
- Does ShineGame.com offer a return policy on purchases?
